Dorsett Shepherds Bush London, London

I had a bit of a mixed experience at the hotel. On the upside, the staff were exceptional, and they provided various services like dry cleaning and housekeeping. However, there were issues with the rooms, and the dining experience fell short of expectations. The location, though, was excellent with convenient access to transport links and exciting areas in London.

The hotel is conveniently located near Westfield and close to public transportation, offering a convenient stay. While the rooms are quite small and lack space for luggage, the service provided is attentive and includes various amenities. The dining experience had some ups and downs, but the overall value for money is decent.

My stay at the hotel was a mix of comfort and convenience. The rooms were clean and spacious with a very comfortable bed, although the frosted windows on the fifth floor might make you feel a bit closed in. The service was excellent, with extremely helpful and professional staff. The location was ideal, being so close to Shepherds Bush Market Station. However, the dining options were lacking, but the friendly staff and the great location made up for it.

The hotel exceeded my expectations by offering us an apartment suite when all rooms were fully booked. The room was lovely, very clean, and comfortable, but it would have been nice to have clear windows for street scenery. The service throughout our stay was very helpful, although sometimes requests were inaccurately processed. The location was perfect for shopping at Westfield, just 5 minutes from Shepherd's Bush market station and close to food and drink options. The dining experience was very good with a wide choice, and the value for what we received was excellent.

The hotel's rooms were nice, clean, and smart, though on the small side, which didn't have a window with a view of outside; however, this wouldn't deter me from staying again. The service was extremely friendly and helpful overall, but there were some instances of staff not being talkative or attentive. The location was convenient for exploring Holland Park and had easy access to transportation, although it may not be the closest to the main attractions. The dining experience had its flaws, with limited selections and unexpected offerings.

The hotel rooms were very cosy and beautifully decorated, providing a charming and comfortable stay with a nice view. Despite feeling a bit small and inward-facing, the eco-friendly vibe added a special touch. The service was lacking with inexperienced and disorganized staff that came off a bit snobbish upon check-in. The location was perfect for our needs, being close to transport options and shopping areas. Dining was a mixed experience with slow service and limited food choices. Overall, the hotel had its ups and downs but offered a convenient stay.

My stay at the hotel was a wonderful experience overall. Although the room was a bit small and had some noise issues, it was incredibly luxurious and beautifully decorated, providing all the comforts I needed. The staff was exceptional, always ready to assist with booking tickets and helping with sightseeing plans. The hotel's location, though slightly outside the center, was charming, with convenient transportation options available. The value, comfort, and outstanding staff definitely make this hotel a worthwhile choice.

The hotel room was nice and spacious, quiet despite facing the main road, and had a very comfy bed and a great shower. However, it had a bit of a musty smell. The service was excellent, with friendly reception and concierges, although there was an issue with being asked to pay a service charge on check-out. The location was convenient for business meetings and shopping, close to the Westfield mall and public transportation. The dining experience was incredible, with delicious food although some items arrived cold. Overall, a good choice for a last-minute booking with some minor drawbacks.

The hotel rooms were spacious and fitted with disabled facilities, although noise levels outside the room were heightened due to their proximity to the elevator. The location was excellent with easy access to shops, bus stations, train stations, and a nearby shopping mall. The dining options were acceptable but could use some improvement in variety. The service was friendly and accommodating, with helpful staff willing to assist with various needs.

My stay at the hotel was a mixed experience. The rooms were small and lacked complimentary water, but considering the reasonable price for London, it was good value. On the bright side, the rooms were beautifully equipped with everything we needed.